The Global Partner Network provides a global service at a local level: each country has its own idiosyncrasies; at Goldfish we cannot effectively reach each location without the help of our Partners.
Partner Explorer earns 10% of all revenue
generated by the client presented by him.
The Partner Seller obtains 20% of the entire turnover of the customer to whom
the sale was made, which is to accompany the customer for a 30-day trial period.
until the customer decides to purchase the subscription.
Partner Companion earns 20% of all customer billing
for keeping it well cared for:
1) answer all their questions quickly;
2) to immediately report any incident with the service;
3) reminder of billing when necessary; and
4) to inform the customer periodically of the results of using our applications.
When a customer stops paying, invoices are suspended, so payments to the Partner are also terminated.
If a customer returns:
1) If he came back alone, the 10% is still paid for presenting him. If brought by another partner, the new partner receives 10%.
2) The last Partner who sold them keeps 20%.
3) The Partner in charge of servicing gets 20%.
All technical support to make the applications work is provided by Goldfish staff.
The applications are robust and have been running for years without failures. The servers are in data centers with very high reliability.
Goldfish applications are NOT transactional, therefore the data used for decision making are extracted from the customer database. In case data is lost in the applications, it is simply reloaded.
The collected history by the applications is not in another database and it is the Partner's responsibility to periodically back up this information. The backup is different in FILLRATE100 and OTIF100.
The databases are encrypted and are hosted on servers with defense systems against DDoS attacks. The servers have several layers of security to prevent intrusions, and the users granted to customers to access their data have limited access to what is exclusively of interest to them.
In addition to the informal direct channels (phone, email, whatsapp, telegram, signal), Goldfish offers its customers and partners a Technical Support platform, where tickets are opened to follow up on the incident until it is closed.
Any natural or legal person accepted as such by the Goldfish Partners Committee.
Explorer: There are no prerequisites to present companies that may be interested in our services.
Seller: TOC knowledge in the specific application and persuasion skills are required. In addition, to have mastery of the corresponding application, to make the implementation from zero to closing.
Companion: TOC knowledge in the specific application is required, as well as mastery of the corresponding SaaS application, backup, reporting and, in general, guiding the client in the correct use of it for decision making.
In Goldfish Academy there are courses to learn about TOC and about the applications. There is no cost for Partners.
In addition, Partners are given access to the applications so that they can practice.
And every Tuesday, at 15:00 Chilean time, we have a Partners meeting to give news and continue answering questions.
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